Marble sink Issue-your views?

[chestercity]

Yes .End of line is not another way of saying defective.

Dead right

 

[AGAS]

well you wouldn't of known it was faulty until it was installed .

 

[chestercity]

well you wouldn't of known it was faulty until it was installed .

Quite. I asked them and they said they were reduced because end of line stock because too many were delivered with faults/cracks.

 

[AGAS]

with faults/cracks.

if they told you that your on a losing battle TBH , they told you it had faults !!! but charging £200 is a bl@ody cheek imo .

but you turned down the help

 

[chestercity]

if they told you that your on a losing battle TBH , they told you it had faults !!! but charging £200 is a bl@ody cheek imo .

but you turned down the help

I don't think so. If a sink by definition is meant to drain then they don't have a leg to stand on. They didn't say MY sink had faults just that some came with cracks so they couldn't sell them.
My feeling is they bought in a large amount...had returns from people like me. They then had to decide whether to try and sell on the stock or ditch them all. A stock pile of many thousands of £'s. They may have decided to sell the stock but expect to have to accept some returns. That is my theory. I will find out shortly whether I am right when I complain.

 

[AGAS]

what did you sign when buying basin ( waver form/ note ) ? if nothing was signed you may have a chance depending on what SHOP

 

[Agile]

In your photo the water is clearly pooling in the direction away from the wall.

Have you fitted some shims as suggested to level it off as recommended above?

Tony

 

[chestercity]

what did you sign when buying basin ( waver form/ note ) ? if nothing was signed you may have a chance depending on what SHOP

Nothing signed

 

[chestercity]

In your photo the water is clearly pooling in the direction away from the wall.

Have you fitted some shims as suggested to level it off as recommended above?

Tony

As said, I don't know what you mean by 'shims'. It has to pool somewhere if its a flat surface and can't escape. The sink surely needs to slope/camber from all sides to the central point where the trap is located. If the trap was in a corner it would slope/camber to that point like a shower or Belfast sink.

 

[AGAS]

god i give up , some people just don't know where their better off . I've got good friends in the possible shops your talking about in bath and I'm there this week . do you really think their going to care/make a liable case for a reject basin ?? . i was offering help ( don't know why ) but i can't be bothered now .

 

[Agile]

Yes, on an ideal sink.

But on yours you need a wedge to push out the lower edge away from the wall so that the water is equally spaced either side of the drain.

Tony

 

[AGAS]

i don't even think that is the correct waste for that marble basin .

 

[Agile]

I think that I have seen some slightly dished wastes used.

But a DIY installer will not know about them.

 

[muggles]

Your water is pooling at the front of the basin, and slightly to the right, so you need to shim it to raise the front up and make the basin sit level. Doing away with any washers between the waste firing and the basin, and using a neutral cure silicone or MS Polymer sealant there instead will help with the draining. I think if you complain and show them the photos you've posted here they'll just tell you to go away and level it up, and rightly so

 

[FiremanT]

OP: Read AGAS' and Muggles posts. Even Agiles "shim" post. The sink base is obviously running to the front right corner, so you need to adjust to stand a chance. And change that waste - it is clearly proud of the base so could never clear.