The cost savings of a Combi, some controls and a lesson in change of habits far outweigh the cons of the scenario you have posted about.The point was that if they had NOT succumbed to the salesmen pushing combi boilers and retained their hot water cylinder with its immersion heater then they would have still had hot water. They were not whinging about loss of gas supply. They were not happy that the dis-advantages of a combi had not been fully explained to them.
Particularly for the less well off, social and supported housing tenants and those in fuel poverty. I could point you in the direction of thousands of people who have been able to enjoy (ie afford) warm winters for the first time in many years after having their system heater and cyclinder swapped for a Combi.