NPOWER Boiler Service
- Thread starter flopsey
- Start date
Sponsored Links
P
Phill Peck
A cp6 is a service/maintenance record. It in itself is not a legally required document.
To me the flue is also NCS (provided no fumes are entering the building) I Havnt tested it so I can't say for certain.
But this would explain why there is no further paperwork.
Have they asked for proof it was serviced or just asked when it was serviced.
You have no obligation to pass on that paperwork. However if u need proof that's all you've got
To me the flue is also NCS (provided no fumes are entering the building) I Havnt tested it so I can't say for certain.
But this would explain why there is no further paperwork.
Have they asked for proof it was serviced or just asked when it was serviced.
You have no obligation to pass on that paperwork. However if u need proof that's all you've got
At npower you only had to issue a warning notice for At risk, or Immediatly dangerous. NCS was normally written on the bottom of the service report. If you dont have a seperate warning notice then I wouldnt worry about what you had been told.
Thanks. The solicitor asked for the documentation from when the boiler was last serviced in nov 2013. And i panicked because the final question on the cp6 that askes is the appliance safe to use, it says no. Even though it clearly isbecause no other action taken.
Sponsored Links
the cp6 I got after the service. I don't like how it is classed as unsafe to use though, because of NCS issues. every house in this area has the boiler in the cellar, and flue in same place.
UPDATE- I rang NPOWER this morning as I wanted clarification, which surprisingly they gave me. There was an engineer there, and he explained that it had been marked as not safe to use, because of the preasure release valve under the boiler, which is in the cellar, which could ultimately discharge hot water onto the cellar floor. Though this cannot be changed, because of the cellar. Pity the form doesn't have explanations on it, rather than just saying fail and no.
UPDATE- I rang NPOWER this morning as I wanted clarification, which surprisingly they gave me. There was an engineer there, and he explained that it had been marked as not safe to use, because of the preasure release valve under the boiler, which is in the cellar, which could ultimately discharge hot water onto the cellar floor. Though this cannot be changed, because of the cellar. Pity the form doesn't have explanations on it, rather than just saying fail and no.
If the Appliance is not safe to use then it should have been classified as AR (At Risk) or ID (Immediately Dangerous) in both circumstances a label should have been attached and a Warning notice issued to you (which you should have signed for) - in the case of ID the boiler (with your permission) should have been disconnected from the supply.
NCS (Not to Current Standards) is the classification for minor issues, that although should be put right, do not constitute a danger, and therefore the boiler is Safe for Use! - Clearly there is something not quite right with the paperwork on this one!!
NCS (Not to Current Standards) is the classification for minor issues, that although should be put right, do not constitute a danger, and therefore the boiler is Safe for Use! - Clearly there is something not quite right with the paperwork on this one!!
so would the above form be given to me if something was AR or ID? As I inderstand it, they should use the terms AR/ID/NCS, but did not, instead using the word FAIL? the boiler is pictured below, it is a Worcester cdi24 I think, and is located in the cellar, meaning the preasure relief valve could discharge onto cellar floor, lower than ground level outside.
The safety discharge has nothing to do with AR/ID/NCS.
the flue is NCS.
The CP6 is worthless. Just provide the solicitor with a copy of the invoice.
Or tell him/her to do one
the flue is NCS.
The CP6 is worthless. Just provide the solicitor with a copy of the invoice.
Or tell him/her to do one
D
Deleted member 63160
The reason they use there own terminology by saying "fail" is so they can scare people into having work carried out. If they are questioned they can wriggle out of any wrong doing because they haven't told you its actually "ID" or "AR". Typical big outfit technique.
And a perfect example of why a trusted independent installer/service engineer is better than these robbing barstewards that are the nationals.
The info is put on a PDA and the only option on that is pass or fail, there is no way of adding comments or reasons why on the PDA. If it was AR or ID then they would of issued paperwork seperate.
The installation of the flue terminal is riding very close to the wind. At a glance I can see why they failed it- there are at least 3 issues which may not conform to the manufacturers instructions
DIYnot Local
Staff member
If you need to find a tradesperson to get your job done, please try our local search below, or if you are doing it yourself you can find suppliers local to you.
Select the supplier or trade you require, enter your location to begin your search.
Are you a trade or supplier? You can create your listing free at DIYnot Local
Sponsored Links
