Regarding the glass post, I phoned a glaziers and asked for a price for a piece of 6mm toughened glass 24"x36" and was quoted £13+vat. Said "ok I'll be down in about 1/2 hour can you have it ready please?"
Get a purchase order off the secratary and go for the glass. While I'm there he tells me he didn't cut it because people often don't come for what they have ordered. Fair comment. So while he's cutting it he asks whats it for.
"A small shot-blaster in work" I said. "Here's a purchase order."
"Oh no problem" he says, " we've done work for you before so I know it will be paid, I'll send the bill through the post as usual."
3 weeks later I am called in and asked why the bill is for £37.75+vat!! after I told the boss it was £13 +vat!
right so why was it £37.75 + vat ?