Hi there
Can you help me?
I live in a rented house owned by somewhat of a DIY'er bodger. The kitchen floor is tiled with large porcelain tiles.
I have damaged the kitchen floor - my 18 month old dropped a wooden toy on the floor and it banged a hole straight through the tile! I was horrified!
Then my friend dropped a candle holder onto a thick rug under the dining table and to my even greater horror the tile underneath snapped in half!
A plate rolled out of the dishwasher and did not break but has broken a tile which is kind of disintegrating and falling into a hole.
When you tap about 75% of the kitchen floor tiles they sound hollow underneath. A couple of the tiles also move when you step on them.
I had the landlord around and showed him this and said i thought the tiles had not been laid properly or they were faulty or something as surely the tiles should not break so easily? He called me a liar, said I had clearly dropped something very heavy on the tiles and now insists I have to pay £4000 to replace the floor! He then dropped this to £1500 as he said he would buy cheaper tiles!
I have refused to pay for the floor but this man has my security deposit.
Any advice? Who could I ask to come around to give an "expert opinion" on this? If I get a tiler around he won't accept it as he says his tiler said the floor is laid fine and the tiles are so strong it wouldn't matter anyway!
Help!!
Freya
Can you help me?
I live in a rented house owned by somewhat of a DIY'er bodger. The kitchen floor is tiled with large porcelain tiles.
I have damaged the kitchen floor - my 18 month old dropped a wooden toy on the floor and it banged a hole straight through the tile! I was horrified!
Then my friend dropped a candle holder onto a thick rug under the dining table and to my even greater horror the tile underneath snapped in half!
A plate rolled out of the dishwasher and did not break but has broken a tile which is kind of disintegrating and falling into a hole.
When you tap about 75% of the kitchen floor tiles they sound hollow underneath. A couple of the tiles also move when you step on them.
I had the landlord around and showed him this and said i thought the tiles had not been laid properly or they were faulty or something as surely the tiles should not break so easily? He called me a liar, said I had clearly dropped something very heavy on the tiles and now insists I have to pay £4000 to replace the floor! He then dropped this to £1500 as he said he would buy cheaper tiles!
I have refused to pay for the floor but this man has my security deposit.
Any advice? Who could I ask to come around to give an "expert opinion" on this? If I get a tiler around he won't accept it as he says his tiler said the floor is laid fine and the tiles are so strong it wouldn't matter anyway!
Help!!
Freya