Part-arm banner text not sticking

[Carlos67]

Option 37 looks like it's already set to grade 2 by not being ticked. Grade 3 if ticked so presumably grade 2 unticked?

 

[secureiam]

It needs to be grade 2, so if grade 3 is ticked unticked is grade 2

 

[Carlos67]

It needs to be grade 2, so if grade 3 is ticked unticked is grade 2

It is unticked but part-arm banner still makes way for normal banner. If I could attach a brief 20sec video I would but don't think I can?

 

[secureiam]

I dont doubt what your seeing but I would check to see what the panel is saying is the value asigned to the various parameters.

Showing a wintex profile makes the assumption the panel is showing the same.
I can back flash a panel to the same verson you have and with a copy of your wintex profile I could confrm what is or isnt happening.

However much better if you confirm the settings in the panel first and then look at part arming.

 

[Carlos67]

Just checked all the options on the wired remote keypad (only keypad).

EN & PD both enabled and grade 2 also enabled (doesn't have a specific grade 2 option in Wintex but strangely does on the keypad??)

So I'm at a complete loss as to why the part-armed banner doesn't stick.

Can you try seeing if your part-arm banner remains until unset?

I'd love to get to the bottom of this as there's no way of knowing the alarm is in part-set mode. Thanks.

 

[Carlos67]

Short vid of what's happening

 

[sparkymarka]

As far as I know …. But I am running v4 firmware … EN and PD are off ….there is No grade 2 option as it’s grade 3 tick box ( if it’s off it’s grade 2 ) and my system shows the part set on the display …as for further firmware option it may be different knowing texecom there be an issue with various firmware revisions

 

[Carlos67]

Would it be worth disabling EN & PD options from the keypad (rather than wintex which I've already tried)?

Hang on, I'll give it a try...

 

[Carlos67]

Nope! EN & PD both disabled (and grade 2 enabled) and still no luck.

However, I've noticed with these 2 disabled there's an orange LED on the part set icon which is an indication that the system is part-set. A bit of progress as it wasn't there prior to disabling EN & PD.

At least I now have a visual indicator that the alarm is part-set.

 

[secureiam]

there are other things you may have turned on or off, send me the profile and I will take a look.

I don’t know how far you are away from the original default programming so this could affect the outcomes.

 

[Carlos67]

there are other things you may have turned on or off, send me the profile and I will take a look.

I don’t know how far you are away from the original default programming so this could affect the outcomes.

Cheers. What do I need to do in Wintex to send you the profile? Do I just backup the account (which seems to create 3 files)?

 

[secureiam]

yes email me the 4 files

 

[Carlos67]

yes email me the 4 files

Thanks. Will do.

 

[Carlos67]

Thanks. Will do.

Sent to your email.

 

[Carlos67]

Thanks. Will do.

The backup only generates 3 files.