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- 13 Dec 2007
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Yup, I just do it automatically whilst the customer makes me a brew... I couldn't remember if it was mandatory
Its NOT mandatory!
But if the customer does not offer me a coffee or tea, then I might have a slightly longer response time to any future calls!
Tony
Mandatory or not it can cover your backside, save you time looking for a leak that you have convinced yourself that you have caused and is a potential money earner so it is wise to do for the sake of a few minutes
Had one customer who had a leak that had filled his cavity.. A badly fitted compression fitting INSIDE the cavity, the work had been done around 20 years ago when they removed a water heater in his kitchen..He was one of those who do anything to avoid paying so we know who he'd have blamed if I hadn't checked before starting work...