According to legend, Almon Strowger, (an undertaker) was motivated to invent an automatic telephone exchange after having difficulties with the local telephone operators, where the wife of a competitor was one of them. He was said to be convinced that she, as one of the manual telephone exchange operators was sending calls "to the undertaker" to her husband, who ran a competing undertaker business.
He first conceived his invention in 1888, and patented the automatic telephone exchange in 1891. It is reported that he initially constructed a model of his invention from a round collar box and some straight pins.