The Op's motorised valve isn't working ( probably failed motor),by latching it manually to open ,and setting the programmer for DHW,the boiler is energised directly by the cylinder stat. The cylinder stat ( if not satisfied) sends voltage to the same terminal , often terminal 8 ,that contains the orange wire and the switch line to the boiler,therefore energising the boiler. The orange wire is the only output voltage from the valve ,and in this scenario does nothing,albeit being back fed voltage from the cylinder stat, which has no effect whatsoever on the valve.