Sounds like it might come straight off the busbar chamber, so do not damage the cable whatever you do.
Pictures would be a great help, and also see if there is any writing on any of the glands.
To give you an idea, you can see written on this gland the number and CSA of the conductors.
Pictures would be a great help, and also see if there is any writing on any of the glands.
To give you an idea, you can see written on this gland the number and CSA of the conductors.