Pyronix ProControl+ App - stopped communicating

[sparkymarka]

I’ve seen it when the same phone has been registered multiple times on the SAME app cause issues with notifications…

 

[Bigsosij]

Yeh so have I bit it's not letting him login so credentials must be incorrect

 

[Fozzy_75]

Thanks again, I’ve updated the account password in the PC+ and HC2 app and tried with new password, still not connecting.

On Pyronix cloud I have deleted all outdated users, so now only one PC+ and one HC2 enabled…

 

[Fozzy_75]

Did notice this poor network statement…

 

[Fozzy_75]

Sorry to frustrate you chaps, but still have the ongoing issue of no comms.

Before I consider stripping this install out and installing something simpler for a self installer like RING, would one of you mind giving me step by step (idiots) guide to panel reboot? I think this is the only remaining option.

I don’t understand why this issue has started after many years of hassle free usage, frustrating…

Cheers