My point was David, they messed it up and you had to resort to this forum to get it resolved. There is an idelible record on this server with your postings on the subject.
And they could not register the warranty or benchmark GWN it with the controls not working because it would not meet regs.
And what if you had not availed yourself of our free knowledge? How quickly would your Worcester installers have sorted it out? Would they ever have done so?
I am a Vaillant and a Worcester accredited installer (as well as some other leading brands, in common with many other pros here) and lack of product knowledge is a real problem.
You wouldn't be feeling so clever now if you had needed to pull a £2000 tiled floor up to get the extra controls wiring in after the mistake, would you?
I can tell you, I wouldn't use your installer. If they didn't know, any responsible installer would have done the research before they took the job on, not bodged it and left their hapless customer to resort to free altruistic professional resources on the internet.
And they could not register the warranty or benchmark GWN it with the controls not working because it would not meet regs.
And what if you had not availed yourself of our free knowledge? How quickly would your Worcester installers have sorted it out? Would they ever have done so?
I am a Vaillant and a Worcester accredited installer (as well as some other leading brands, in common with many other pros here) and lack of product knowledge is a real problem.
You wouldn't be feeling so clever now if you had needed to pull a £2000 tiled floor up to get the extra controls wiring in after the mistake, would you?
I can tell you, I wouldn't use your installer. If they didn't know, any responsible installer would have done the research before they took the job on, not bodged it and left their hapless customer to resort to free altruistic professional resources on the internet.