Peter, just to help us understand your situation, please could you explain why the boiler has not been repaired under the warrantee and who has paid for the replacement boiler.
No normal person would ever pay for a second boiler when the first one is covered by the Ravenheat warrantee.
Tony
Peter, rather that just repeating someones reply to you above without any comment, why dont you reply to the questions I have asked above.
As you know there are wind up merchants who persist in wastying peoples time by making up unlikely situations and refusing to give any proper replies or real details. You seem to be acting like one of those people!
Tony