Right I need advice and essay ahead warning!
Today was pretty stressful re: the kitchen fitter who gave me the impression he was plumber too as he only said we needed to hire a sparky.
It started with him not knowing, which pipe was for the hot feed in the kitchen. I panicked at that and momentarily forgot, which it was myself till I got my head again.
Then he said he was switching the water supply off to start work on the pipes, but when I asked what he was doing about the stop cock being accessible, he said he couldn't move the stop cock, as I'd need to get a proper plumber in for that, as it was a serious business and I needed to do it asap if I was going to, before he fitted the units. This is after I've had him round twice to discuss what needed doing and showed him the pipes and he never said the stop cock couldn't be handled by himself. He said he would run the pipes below the units, through the legs and I was confident that was all ok. He said he could notch out the sink unit though and rotate the stop cock to the left so you can turn it on/off through the sink unit (the built in dishwasher prevents access in its current position). If I didn't mention this, it would have been inaccessible!!!
So I leave him to it saying notch the unit and that I was popping to the shop. On my way I suddenly think, he hasn't turned the boiler off! My OH said make sure he does, so I rang him and got him to go do that but that caused stress (I'm very pregnant by the way so this is not good for me). Then I got back and he went off for some plumbing parts and I saw all our nice newly placed hardboards where wet near the pipes.
We've replaced them and the floorboards below and the joist this weekend as mentioned in posts above and we have lived with horrific damp for nearly 8 years, so I know I can't risk the new boards getting damp. I started paper towelling it up and put the dehumidifier on the area. My OH reassured me on the phone that it would be fine and dry up and that when you switch the water off, as it drains, a bit of water does come out, but why wasn't this guy ready for that? He's used no dust sheets so far and didn't have a bucket ready for that obviously by the amount of water on the boards. Tonight he left wood dust everywhere and I'm not supposed to breath stuff like that in.
Next I try to just leave him to it but told him to run any major cutting or decisions by me first. I then hear the circular saw going and am kacking myself worrying about my lovely new oak worktops but just try and bear the stress thinking it'll be fine. (I didn't want to scare him while he was sawing after all.) I later come down and he's installed the hob and sink in situ and they look straight, though my fridge freezer has scratches all down the side you can see and is touching the edge of the rough cut worktop in places. I say I'm sure this wasn't like that before but he says it is nothing he has done and was really washing his hands of it. I know my OH has moved it around a lot and think what can I do, but by the tight space it's in, and him doing it by himself, damage could easily have been done.
I leave it again and then there is an issue with getting my oven into the unit with drawer beneath and hob above, which I'm almost led to believe won't fit, even though it's only 1cm between hob and oven higher then the ikea models, e.g. 0.5cm for each unit.
So I'm freaking out, as all the appliances are out of their wrappers, which if it had been me, I would have been so careful about but he's lugging them around like they didn't cost £850 for both +£300 for the dishwasher.
I actually had to sit on my gym ball and bounce about a bit to calm down as my baby was jigging around in me due to the stress.
After a bit I went in to see him, after hearing him curse the situation and asked how it was going and low and behold, he said "fine" and he had it all in with the drawer running smooth. So I was relieved a bit but still my confidence was shaken.
Then later, as we haven't managed to get the worktops oiled in time (using hard wax oil) or on the bottom side at least as I got the sides mixed up, I said we need to take the sink and appliances back out to flip the top so I can oil it tonight and what do I find... the most jagged cuts you've ever seen! No router was used here! [See pic's.] Luckily the hob fits in and covers this and so does the sink but still, where is the pride!? And I just thought of the websites i'd seen, with their perfectly cut out and sanded hob cut outs and sinks! I'm a bit annoyed about this but can't file it it down as need to oil it now for tomorrow and if I do anything it makes me the last to touch it if I make it too big.
Finally and this is quite major. I came in the kitchen tonight, (after getting home from picking up OH) to see water had leaked behind the sink unit and within the dishwasher space and seemingly from the stop cock! OH looked and the olive has gone above the tap, which is unsurprising as he has turned the handle 90 degrees in order that we can turn it off through the roughly cut notch in the sink unit.
My OH tried tightening it to see if the dripping would stop. despite me wanting him not to as then he is last to touch it but the olive is defo gone. We have had a plumber out to repair this type of problem before and it has been fine since.
As the fitter had done this, I called him straight up and explained what had happened and asked if he could get a plumber out to fix it, as he was last to touch it (in a polite and apologetic tone). He said he couldn't get one for tomorrow (like there are no other plumbers in the world except those he knows) and he will sort it out with a new olive tomorrow, as it's above the stop cock tap handle so ok, we just need to turn the street stop cock off first.
SO, now I can hear him cursing the job even more, as well as me and especially Ikea kitchens and I'm seriously putting my baby under stress with this BUT, he did lead me to believe he was a plumber and the fact that he won't call one out to look at this when once the dishwasher goes in, we won't easily be able to access the stop cock, apart from through the notch in the sink unit, is seriously worrying me. Baby doing flips as I write!
I need to keep this guy on side anyway and I really want to end up recommending him and I admit I do find it hard to trust any tradesperson I get in, as it always starts off fab but ends with things I'm unhappy with (like isolator switches not being installed for a fan by a sparky, or a plumber putting his chisel through my floor joist to prove to me it's rotten and a plasterer leaving giant tiger claw trowel marks in my skimmed wall that I have to sand!).
I know I've really gone on but thoughts anyone and how to handle this? I'm self-employed myself and need insurance for my job, so he should have public liability but the fact that he seems on the defence when I ask him to resolve something worries me and stupidly... I have no contract, as he's a one man band and I trusted him + I don't normally ask tradespeople for them as never have major work done like this!
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