This thread is very old but can someone PLEASE help?
I’m unable to move the backplate of my handle, the central ‘hole’ isn’t an Allen screw as it has slanted edges that lead to a round cylinder and the black block seems impossible to remove. Thee windows are 33 years old. The only thing I can think of to do next is to remove the side locking mechanism which I’m reluctant to do.
Thank you for any help.
I’m unable to move the backplate of my handle, the central ‘hole’ isn’t an Allen screw as it has slanted edges that lead to a round cylinder and the black block seems impossible to remove. Thee windows are 33 years old. The only thing I can think of to do next is to remove the side locking mechanism which I’m reluctant to do.
Thank you for any help.