We're doing over a hundred a year, year in year out.
It will be a sad day when I fit what the merchants recommend. They can drive a forky, work a PC, but have never fitted or repaired a boiler. Their recommendations are based on;
- Margin
- they know the sales rep and have been on a manufacturer golf day
- commission based upon what HQ are pushing for a big rebate at year end
- shifting landmark stock gathering dust in the warehouse
I choose my boilers based upon how well the units have lasted in the field, and I know this because I'm usually the one servicing them, and my wife takes the calls if any break down.
I don't care whether my subbies find them difficult to fit, don't like the wall bracket, find the nuts difficult to reach. That's what I pay them for, the customer doesn't give a hoot about these things either. My subbies also know that if they do anything other than a first class job, they'll be doing it again. Ease of installation? Nice to have but frankly immaterial.
It's all about longevity and having support if there is a problem.
It will be a sad day when I fit what the merchants recommend. They can drive a forky, work a PC, but have never fitted or repaired a boiler. Their recommendations are based on;
- Margin
- they know the sales rep and have been on a manufacturer golf day
- commission based upon what HQ are pushing for a big rebate at year end
- shifting landmark stock gathering dust in the warehouse
I choose my boilers based upon how well the units have lasted in the field, and I know this because I'm usually the one servicing them, and my wife takes the calls if any break down.
I don't care whether my subbies find them difficult to fit, don't like the wall bracket, find the nuts difficult to reach. That's what I pay them for, the customer doesn't give a hoot about these things either. My subbies also know that if they do anything other than a first class job, they'll be doing it again. Ease of installation? Nice to have but frankly immaterial.
It's all about longevity and having support if there is a problem.