O
onlyagirl
I have been having trouble with cold air, draughts and heating the house (takes hours to get to 20 degrees Celsius and then the heat disappears very soon after boiler finally switches off). Anyway I thought I'll have to get to the bottom of this so I know what to do. I've been in the property a month and it's making me miserable. I googled draught experts and up came a local company who specialise in diagnosis of building defects damp, renovations, everything. The guy on the phone sounded genuine and told me his qualifications in air tightess , thermal imagery etc. Not only can his company diagnose the problems, they can fix it too, so it's a one stop shop which sounded perfect to me.
So, he arrived the same day, with a square canvas bag which I presumed had some equipment in it. We talked for a while about the problems with the house. He said 'don't block up the airbricks', I said I know not to do that. He then said 'make sure all little gaps between floor and wall and pipes etc. are filled' I said I know about that, been doing that already. I was started to think everything he was saying was fairly obvious and I let him know that everything he was telling me was basic stuff. He then started yawning and rubbing his eyes. He had been in my house telling me the bleedin' obvious for about half an hour. I was wondering when he would start the testing with his equipment when he said 'well I'd better push off now'. I was surprised but I just accepted it wasn't a job he wanted so I opened the door for him to leave and he said 'I'll take a cheque, it's okay people always forget to pay'. He charged me £90 pounds plus vat for nothing.
I won't mention the name of the company; that may be against the rules, but I so upset and feel I have been taken advantage of. I just want to fix my house, I'm and pretty good at some d.i.y, I read this website to get more knowledge; but I just thought I'd get someone in to diagnose and fix the whole thing, because I was getting a bit fed of not making much progress with this particular problem, but now I feel angry and upset and feel like a very stupid woman.
So, he arrived the same day, with a square canvas bag which I presumed had some equipment in it. We talked for a while about the problems with the house. He said 'don't block up the airbricks', I said I know not to do that. He then said 'make sure all little gaps between floor and wall and pipes etc. are filled' I said I know about that, been doing that already. I was started to think everything he was saying was fairly obvious and I let him know that everything he was telling me was basic stuff. He then started yawning and rubbing his eyes. He had been in my house telling me the bleedin' obvious for about half an hour. I was wondering when he would start the testing with his equipment when he said 'well I'd better push off now'. I was surprised but I just accepted it wasn't a job he wanted so I opened the door for him to leave and he said 'I'll take a cheque, it's okay people always forget to pay'. He charged me £90 pounds plus vat for nothing.
I won't mention the name of the company; that may be against the rules, but I so upset and feel I have been taken advantage of. I just want to fix my house, I'm and pretty good at some d.i.y, I read this website to get more knowledge; but I just thought I'd get someone in to diagnose and fix the whole thing, because I was getting a bit fed of not making much progress with this particular problem, but now I feel angry and upset and feel like a very stupid woman.