@ ^woody^ and all who wish to reply.
@ ^woody^ Thank you for your comments they are very helpful.
I would say no work has been done after taking to the loft to view, though i do not know what should have been done, i do know that I can not only see daylight at the gully's which is going to leak water for sure, there is nothing that would appear to prevent the spread of fire.
The council as not been involved at all as far as i am aware, as my mothers house is privately owned but connecting to the neighbors house which is council should they have been informed and who's responsibility is that our's or the builders? We the consumer were unaware of this.
We have not payed a penny, we were never asked for a penny upfront which made me presume that this guy was good enough at his job to do a good job, he had an injury to his hand which prevented him from doing any work therefore i presume he hired help and expected no problems to arise from it. This really isn't our problem because my mother hired him not the hired help he acquired true?
Offering to instruct a local independent surveyor is a very good idea, with the bill being payed by the person that is in the wrong, because to me it is obvious who will be paying that bill.
[Also if any disagreement starts, you should say that you not only think that the work is poor, but you are certain that no competent firm could do such a bad job unless it was with the sole intention to scam money - contrary to the Supply of Goods and Services Act 1982 (you need to explicitly mention this). On this basis, you think that your councils consumer protection team should be involved to see the work and examine the contract]
This is great advice, I think a written letter with it all in is the best solution because i'll never remember it! thank you for this.
I agree, very good advice to get a surveyor in to check the work even if he is willing to put it right without any arguments, it's just good practice after what has already happened!
I have not as of yet mentioned the man/company as of yet because I know how this could, well would destroy every ounce of a company's reputation. and I would not like to believe for one minute that when he returns from his holiday he is not going to be as horrified as I and my mother am. I will at least give him the opportunity to rectify the work under the supervision of a surveyor.
Once again thanks for your time in replying to this post.
A quick question I need to email him for when he returns so will be sending a bit of an essay, also stating that I have had to research a little and obtain professional advice would any one mind if I linked to this thread in order for him to take in the seriousness of the situation from the comments from everyone here?
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