Scantronic 9751 with 9940 Keypad Master Reset

[tttm60]

How do I do a Master Reset to Restore the Master User Code and the Engineer Code back to Factory Defaults?

I have recently purchased a house fitted with Scantronic 9751 and 9940 keypad. The house was previously rented and I don't have any information on it or who installed it.

Thanks.

 

[9651]

Consult a local firm and to an engineer out?

 

[sparkymarka]

locate nvm reset pins on right hand side of panel down power mains and battery short nvm pins together and power up panel if you power up battery first you will need to short kickstart pins, this will default codes only master 1234 and engineer 7890 and be carefull as there is 240v in the panel.

 

[Europlex]

locate nvm reset pins on right hand side of panel down power mains and battery short nvm pins together and power up panel if you power up battery first you will need to short kickstart pins, this will default codes only master 1234 and engineer 7890 and be carefull as there is 240v in the panel.

Not quite there are you.

(Statement, not, question)

 

[sparkymarka]

If the user and/or engineer codes are lost, then:
1. First remove mains power and then open the case and disconnect the
battery.
2. Identify the NVM Reset pins and Kick Start pins on the main pcb
3. Short the NVM Reset pins together using a small wire link, and short the
Kick Start pins together using another small wire link.
4 Reconnect the battery.
5. Remove the short from the NVM Reset pins and Kick Start pins.
The control unit loads the factory default access codes:
User 1: 1234.
Engineer: 7890.
6. Close the control unit and apply mains power.
7. Carry out an engineer reset.

 

[sparkymarka]

whats up did you need it to be idiot proof

 

[Europlex]

whats up did you need it to be idiot proof

Oh grow up, the O/P "The house was previously rented and I don't have any information on it or who installed it", so doesn't the '0' and the '99' bit warrant a mention?

Poor guy knows nothing about this panel & you give 1/2 of the information.

Go back to playing with 240v

 

[sparkymarka]

there you go making assumptions.. and you will find scantronic dont default into engineer mode so why would he need to know 99 enter and 0 its only defaulting customer code and engineer. do you also want me tell him how to change his customer code ? if you are that bothered you would have told him yourself.

 

[9651]

You're all goons for telling him how to default a current, reasonably professional panel. Optimas and the like one thing, 9751 which could have comms is another

 

[sparkymarka]

what and the CD95 default instructions you gave out may have or not had comms on it also ???? think you have to practice what you preach

 

[tttm60]

whats up did you need it to be idiot proof

Yes sometimes even engineers need the idiot proof guide.... (I write work instruction for installation engineers to follow for a living... believe me it needs to idiot proof...!)

Thanks for the very helpful advice. I'll try it out and let you know how I make out.

Cheers.[/quote]

 

[tttm60]

Your both tosspots for giving out this information.

Please only respond to my posts to provide helpful advice.... Thanks

 

[Alarm]

You will find at no time did I respond to anything you said or asked.

So please dont respond to my posts unless they are directed at you personally.

 

[tttm60]

Now that I know what to look for I found that this is all available to download off the web for free.

There are 3 manuals available to download:

1) 9751 user manual
2) 9751 installation manual
3) 9x5x programming guide

The latter gives the details about resting user codes back to the defaults and doing a engineer reset to return all setting back to the factory default.

 

[tttm60]

Now sorted. System has now been restored and is up and working. Thanks you to those who provided support and advice.