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I have resigned myself to the fact that I cannot find an MP3 clock radio, so am settling for a clock radio with ipod dock & an ipod shuffle.
However, most of the clock radios with ipod docks only suit the older ipods. I rang Wharfedale to ask them if their model (in Argos catalogue) would suit an ipod shuffle.
Him: "Hello, technical?"
Me: "Hello. I'm thinking of buying the Wharfedale ICR 27 and need to find out before I buy it which ipods it supports."
Him: "OK. Before I can help you, what's your name?"
Me: "I only want to ask you a product-related question, not place an order."
Him: "I know, but we have to ask these questions for security reasons. What's your name please?"
[Me sorely tempted to say Bin Laden...but gives name]
Him: "Good. Now what's your address?"
Me: "For heaven's sake....why do you need my address? ALL I WANT TO DO IS ASK A QUESTION ABOUT A PRODUCT TO DECIDE IF I WANT TO BUY IT!!"
Him: "Sir, if you don't give me your details I cannot process your enquiry."
[Sorely tempted to tell him where to get off, but is torn because I want to find a clock radio with ipod dock suited to the ipod shuffle...gives him the address]
Him: "Could I have your phone number?"
[Bites tongue...]
Him: "OK. I'm now able to process your enquiry."
Me: "I'd like to know which ipods are compatible with the Goodmans ICR 27."
Him: "I need a catalogue number for that product."
[Bites tongue again. He could have done exactly what I did, which was open the Argos website & type the model number in the search box....]
Me: "It's 513-5884..."
Him: "Let me look..Well, the picture shows an ipod in the docking station, so I guess it's suitable for an ipod."
Me: "[Grits teeth] There are many different models & generations of ipod...can you tell me if an ipod shuffle will fit?"
Him: "No sorry, I can't tell you. I can give you another number to try..."
[Tries the other number, discovers that the best Argos can offer me is to come in & look at the product to see whether it is compatible...If they or Wharfedale cannot tell me, how am I going to know any better by looking at the product?]
[Shrugs]
However, most of the clock radios with ipod docks only suit the older ipods. I rang Wharfedale to ask them if their model (in Argos catalogue) would suit an ipod shuffle.
Him: "Hello, technical?"
Me: "Hello. I'm thinking of buying the Wharfedale ICR 27 and need to find out before I buy it which ipods it supports."
Him: "OK. Before I can help you, what's your name?"
Me: "I only want to ask you a product-related question, not place an order."
Him: "I know, but we have to ask these questions for security reasons. What's your name please?"
[Me sorely tempted to say Bin Laden...but gives name]
Him: "Good. Now what's your address?"
Me: "For heaven's sake....why do you need my address? ALL I WANT TO DO IS ASK A QUESTION ABOUT A PRODUCT TO DECIDE IF I WANT TO BUY IT!!"
Him: "Sir, if you don't give me your details I cannot process your enquiry."
[Sorely tempted to tell him where to get off, but is torn because I want to find a clock radio with ipod dock suited to the ipod shuffle...gives him the address]
Him: "Could I have your phone number?"
[Bites tongue...]
Him: "OK. I'm now able to process your enquiry."
Me: "I'd like to know which ipods are compatible with the Goodmans ICR 27."
Him: "I need a catalogue number for that product."
[Bites tongue again. He could have done exactly what I did, which was open the Argos website & type the model number in the search box....]
Me: "It's 513-5884..."
Him: "Let me look..Well, the picture shows an ipod in the docking station, so I guess it's suitable for an ipod."
Me: "[Grits teeth] There are many different models & generations of ipod...can you tell me if an ipod shuffle will fit?"
Him: "No sorry, I can't tell you. I can give you another number to try..."
[Tries the other number, discovers that the best Argos can offer me is to come in & look at the product to see whether it is compatible...If they or Wharfedale cannot tell me, how am I going to know any better by looking at the product?]
[Shrugs]