Just come off the phone with a colleague following a call out he attended.
Small block of 6 flats on 2 levels, ground floor tenant called landlord to say water coming through ceiling and upstairs tenant works late shifts and often runs into all night. Landlord arrived and turned off water to whole block and CU which stopped the shower running and called Emergency plumber/electrician as stairway lighting fed from that flat. There had been a powercut around 5pm.
Colleague turned water back on and directed shower head away from cubical door then turned CU back on, turned shower knob 2 clicks which happened to be from 'LOW' to 'OFF'. Tenant returned home to find landlord and my colleague. He insists he uses it on 'HIGH' and turned it one click to off but the assumption is he turned it the wrong way to 'LOW'
This is typical of Triton style although some are high on left and cold on right (like mine), I don't know which version is subject so I'll go with this one:
So assumed he turned it from right to down instead of right to up.
Apparently landlord went into the riot act for not pulling the isolator switch everytime as appears in the rental agreement.
Sorry but I've said it before and I still maintain it is a good habit to isolate these units when not in use.
Small block of 6 flats on 2 levels, ground floor tenant called landlord to say water coming through ceiling and upstairs tenant works late shifts and often runs into all night. Landlord arrived and turned off water to whole block and CU which stopped the shower running and called Emergency plumber/electrician as stairway lighting fed from that flat. There had been a powercut around 5pm.
Colleague turned water back on and directed shower head away from cubical door then turned CU back on, turned shower knob 2 clicks which happened to be from 'LOW' to 'OFF'. Tenant returned home to find landlord and my colleague. He insists he uses it on 'HIGH' and turned it one click to off but the assumption is he turned it the wrong way to 'LOW'
This is typical of Triton style although some are high on left and cold on right (like mine), I don't know which version is subject so I'll go with this one:
Apparently landlord went into the riot act for not pulling the isolator switch everytime as appears in the rental agreement.
Sorry but I've said it before and I still maintain it is a good habit to isolate these units when not in use.