Smeg Oven stuck in showroom mode

[hannah89]

Hi, I have a Smeg Oven - SFP109S and it is currently stuck in showroom mode. I’ve tried following the instructions in the manual to access the secondary menu to turn of showroom mode, however I can’t access the secondary menu, everytime I try the oven resets itself and take you back to the flashing clock. Does anyone have any experience with this at all? I have tried contacting Smeg directly and they just keep telling me to access the secondary menu - which I can’t!!!

Many thanks

 

[RandomGrinch]

everytime I try the oven resets itself and take you back to the flashing clock.

Sorry, silly question, but have you tried to set the clock?

 

[hannah89]

Sorry, silly question, but have you tried to set the clock?

Hi! Not silly at all, but unfortunately yes I have tried that and it doesn’t work. Thank you though

 

[RandomGrinch]

it is currently stuck in showroom mode

Another silly question, is the (S) symbol for showroom mode, showing on the display?
Some ovens have hidden diagnostic menus, that require a different procedure to get out of.

 

[freddiemercurystwin]

Tried this?