So many promblems with potterton puma 100. Please help.

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"""The pump is now the right way round as the heating engineer turned it round for us. """

I would call that "blind faith"!

Its quite common for people to change good parts and sometimes to refit parts incorrectly when they dont really understand the boiler.

The only way to know if the pump is correct is to look at the arrow!

Its difficult to understand how anyone could put the pump in backwards on the Puma as its normal to only change the head. Maybe he charged you £20 to just rotate the head? That would make no difference to the boiler's operation!

Tony
 
no I was there when he took the front off the pump and turned the back part and inside bit around so the arrow is facing up, its not blind faith at all, I checked what he had done. the only thing he didnt spot was the fact the heat exchanger had a hole the size of a pin in it. I told him when I called him out that I thought it was the heat exchanger but he said it was quite rare for that to go. I didnt mention £20 in my post?
 
In that case do you have any idea how the pump came to be wrongly fitted?

Tony
 
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we had to temporarily move out while we renovated the house all the rads were taken off and boiler was shut off, when it put on again before we moved back it wasnt working the pump had gone on it, my father in law got someone out to do it but as I wasnt there at the time I couldnt say who it was, I just know that it did work and has done for two years surprisingly considering it was put on upside down! I do know all the pump was changed though as the new one had three speeds on and the one that was on originally didn't, therefore the casing was different and I can see it wouldnt have fitted on the other way, if you see what I mean? So whoever fitted it put it on but didnt turn the inner workings around the right way.

I think its that that all the problems have stemmed from, maybe.
 
Every would be 'plumber/ heating man' likes to think they are specialists in combis and what not. It is far better if this specialism is bestowed on the trades person by the client and is not self proclaimed.

I suggest, like other have already done, you look for a heating engineer who has greater ability to fix the fault and a tiny (if it is really needed) to bullsh**e

A boiler at 10 years is not automatically ready for the glue factory
 

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