Easy enough to check.
But if you don't want to cut one of the conductors, ask them again if they are confident enough of their assertion to send you a short piece of the wire to examine, and tell them that if not you will ask Trading Standards to look into bringing criminal proceedings against them.
But if you don't want to cut one of the conductors, ask them again if they are confident enough of their assertion to send you a short piece of the wire to examine, and tell them that if not you will ask Trading Standards to look into bringing criminal proceedings against them.