Texecom alarm help

It was showing com 1 not used (as I was using this for the connection) com 2 as com ip and com 3 as gsm. Then after I had disconnected I changed this to smart com.

My plan tomorrow is to connect using a guest network on the broadband to rule this out.
 
Tried guest network it didn’t work. Only thing I can think is that the smart com is dead.
 
Yes the first light that I think is the power one is on and the second which I think is the WiFi is flashing. I’m almost sure this is what has always been on but the smart com and panel are hidden in a cupboard that I don’t go in very often.
 

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