Texecom Panel - Can't access UDL menu - Connect Install

[Austin_Yeahbaby]

First post...hoping this is obvious fix (but not to me!)

Just upgraded a 48W panel to 4.02 and that seemed to go fine.

Sent config back from Wintex as well.

Connected Connect unit up on com 1/2 and set wifi password to home network etc.

However I can't seem to access the UDL menu from the Keypad menu 7. Just get a loud beep from the alarm panel.

Tried everything, complete reset, tried without the connect box connected to com1/com2.

What am I missing?

 

[sparkymarka]

Your not in engineer menu ?

 

[Austin_Yeahbaby]

Thanks for the speedy reply, using fob engineer menu press 7 it shows UDL/Digi Options.. Press Yes and get beep

 

[sparkymarka]

Can you get to program zone option? What version did you upgrade from ?

 

[Austin_Yeahbaby]

Upgraded from 3.00. I can seem to get into every engineer menu except 7.

Can the connect be setup via Wintex?

 

[sparkymarka]

Yes but I don't think the texecom connect option is in there

 

[Austin_Yeahbaby]

crap, changed com port 1 to smart com and com port 2 to COMIP and sent config.

It asked to reconnect and now can't get in via cable and Wintex

Probably need to reset again!!

 

[sparkymarka]

You will have to use the comm port plus on the comm2400 port if it's spare
Found my config corrupted when upgrading ( had to re program a new one )
To be honest not over impressed with the connect ...

 

[Austin_Yeahbaby]

Just reset and without sending my old config I can connect to menu 7 UDL.

Obviously something in the config was screwing it up..

Just connected via the app. so I know it's sort of working..

Just need to figure out which config screen was screwing it up!

 

[secureiam]

By the way apparently the 48W can be flashed to the 64 firmware whereas the metal 48's cant, this will give a little more flexability, that's according to Texecom.

you could send a screen at a time and see where it falls over, I think I would just opt for checking in a new profile with the latest version of wintex to hand and update it manually. Then add the wireless? if you haven't already done so.