Hey - I'm hoping someone can maybe point me in the right direction with an issue I am facing please with a new install.
I have a Texecom Premier Elite 64W and have messed around with it lots over the last few years.
I am in the process of moving everything to a new panel and hard wiring sensors, adding smokes, and also adding some out buildings as their own areas.
I got a Premier Elite 640 nice and cheap - over kill but the price was good and I will be using expanders anyway to no issue with no onboard zones.
I have connected one expander with PSU which in turn connects to a keypad and have added a comip.
I have connected to the panel via usb and com cable, set up the comip and can then connect Wintex via the ip address. All good so far.
I then see that the expander and the keypad are not showing up as connected in winter - so I power cycle the psu for the expander - wintex is knocked off line and when I try to reconnect that "The udl password or panel type of your control panel does not match with your account profile".
I can do a restore defaults and replicate this behaviour - the same occurs if assigning areas to the expander and keypad slots in wintex. The expander and keypad are in a detached garage with the connecting cable less than 30m in length.
Before I go crazy is there anything obvious I am doing wrong here. I'm not even sure what my double shooting steps need to be - I guess try to connect the expander without the keypad, and vice versa and see what happens. Try a different expander or a different network (these were on network 2).
I'm desperately hoping someone has seen similar and can quickly put their finger on a quirk I need to consider. I thought the cable chasing and the trenches between budiligns was going to be the hard bit - didn't expect to fall at the first hurdle setting up the panel with just a test for one area.
Sorry for the long post and thanks in advance for taking the time to read and hopefully share your thoughts.
This forum has been a great resource for me and has taught me so much by reading other posts and advice and has helped me with all my planning and design and technical issues in the past.
I have a Texecom Premier Elite 64W and have messed around with it lots over the last few years.
I am in the process of moving everything to a new panel and hard wiring sensors, adding smokes, and also adding some out buildings as their own areas.
I got a Premier Elite 640 nice and cheap - over kill but the price was good and I will be using expanders anyway to no issue with no onboard zones.
I have connected one expander with PSU which in turn connects to a keypad and have added a comip.
I have connected to the panel via usb and com cable, set up the comip and can then connect Wintex via the ip address. All good so far.
I then see that the expander and the keypad are not showing up as connected in winter - so I power cycle the psu for the expander - wintex is knocked off line and when I try to reconnect that "The udl password or panel type of your control panel does not match with your account profile".
I can do a restore defaults and replicate this behaviour - the same occurs if assigning areas to the expander and keypad slots in wintex. The expander and keypad are in a detached garage with the connecting cable less than 30m in length.
Before I go crazy is there anything obvious I am doing wrong here. I'm not even sure what my double shooting steps need to be - I guess try to connect the expander without the keypad, and vice versa and see what happens. Try a different expander or a different network (these were on network 2).
I'm desperately hoping someone has seen similar and can quickly put their finger on a quirk I need to consider. I thought the cable chasing and the trenches between budiligns was going to be the hard bit - didn't expect to fall at the first hurdle setting up the panel with just a test for one area.
Sorry for the long post and thanks in advance for taking the time to read and hopefully share your thoughts.
This forum has been a great resource for me and has taught me so much by reading other posts and advice and has helped me with all my planning and design and technical issues in the past.
