Is absolutely correct! I spent a bit of time as the engineer in charge of a very fancy BMS system in an extensive, modern building. Temperature in all parts of the building were individually monitored, but controlled by the BMS to a fraction of a degree. So no chance of anywhere not being exactly to the correct temperature, yet the occupants would often be on the phone asking that their temperature be increased or decreased a little. What people find comfortable, depends upon so many factors, plus the individual themselves, plus there health at the time. If the have a cold, a normal temperature can feel quite chilly. Even the weather outside, can make it feel chilly, even though the indoor temperature is perfectly steady.
I set a base day temperature of 18C in the hall, which is fine during the day and often too through the evening, but if we feel chilly I nudge it up some.
