Toilet Flush not removing all paper

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That looks like it is the same flush syphon as our two - a Dudley Duoflush. Holding the handle down, is intended to produce a short flush, a quick press should produce a full flush.
 
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How about using less paper, or flushing after using some paper then flushing when you have finished.

Tell her to stop putting wipes and tampons/sanitary towels down it.

Looking at the state of that cistern it's not been replaced in a long time and is probably due for an overhaul, also the water level looks like it can be increased to allow more water to flush down.
 

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