I'm finding more and more clients that change the goal posts.
I quote, they agree and then move the goalposts
I have now added a line to the base of quotes saying "All works is quoted based on normal working hours Mon- Fri 08:00-->17:00"
When a client phones up, offers a green light for go and then drops the bombshell "Could you work evenings or over the weekend" I always say yes, but the labour rate will have to reflect the outside work hours pattern.
They then get quite antsy, last week I lost some work because I 'dared' to suggest a rate increase for a job wanted on a Sunday.
So the question is, am I being a greedy so and so for wanting more money for working non working times?
I add 10% for 17:00 ->20:00 Mon-Fri
I add 20% for working later Mon-Fri and the same for Saturday / Sunday
How do you guys work it, other than telling the client that you only work a normal week, normal core hours?
I quote, they agree and then move the goalposts
I have now added a line to the base of quotes saying "All works is quoted based on normal working hours Mon- Fri 08:00-->17:00"
When a client phones up, offers a green light for go and then drops the bombshell "Could you work evenings or over the weekend" I always say yes, but the labour rate will have to reflect the outside work hours pattern.
They then get quite antsy, last week I lost some work because I 'dared' to suggest a rate increase for a job wanted on a Sunday.
So the question is, am I being a greedy so and so for wanting more money for working non working times?
I add 10% for 17:00 ->20:00 Mon-Fri
I add 20% for working later Mon-Fri and the same for Saturday / Sunday
How do you guys work it, other than telling the client that you only work a normal week, normal core hours?