Trust Dixons to install gas cooker?

[wetfeet]

Originally arranged for Tesco-Direct to remove old gas cooker and install new one. I want it done on same day because it's for my elderly mother and don't want logistical hokey-cokey of disconnection, delivery, re-connection and taking away with different agencies. But after weeks of waiting, 4 broken promises (2 emails,2 phone calls) to give me delivery date, I gave up with Tesco.

Only option now for same service seems to be Dixons/Currys. Heard so many bad things about them though. Would you trust Dixons to install a gas cooker properly? I once had Boots kitchen Appliances (who I think may use the same delivery company) deliver the wrong washing machine and then literally throw it from the trolley back onto the lorry.

 

[breezer]

does current ccoker's gas supply plug in?

(not a joke, most gas cookers plug in via a byonet connection, my old one did)

 

[wetfeet]

Yes, I think so; flexible hose with metal end fitting upwards into socket on end of pipework.

 

[breezer]

well i beleive you can just plug it in then. i did with mine, unplugged old one plugged in new one

 

[Softus]

Would you trust Dixons to install a gas cooker properly?

Dixons? The film processing company?

I'm not sure that I'd trust them to install a charcoal barbeque.

well i beleive you can just plug it in then.

Did you fit a retaining chain? Did you carry out a tightness check?

 

[breezer]

no need to fit stop it falling over chain, i hooked it to the one already on the wall.

tihgtness test, yes i pulled like ...... it never came off

 

[Softus]

no need to fit stop it falling over chain, i hooked it to the one already on the wall.

It didn't occur to you to mention that to the OP though?

tihgtness test, yes i pulled like ...... it never came off

That's very clever. Are there any aspects of gas safety that you take seriously?

 

[breezer]

sorry i was taking the mick. (about pulling it) the chain / hook was either on it or in a bag stuck on the back or some where.

the new one came with a plug on pipe already

ex brother inlaw came by and checked it

funny thing is my mum got a new cooker and hers had no plugin pipe fitted, no i didn't fit one, and similarly with chain used old hook or eye from last one what ever it was in the wall.

although to be honest i really dont see the point of the chain.

i understand what its for, but how is a cooker going to fall over unless you climb on to the toasting grill and it doesnt snap, in which case tough luck, as you should not be climbing on a cooker (especialy when its lit)

weight to height ratio means the oven being a box is low down,and the toasting grill being high up means its not easy to tip it over.

my brother and i had trouble lifting it , let alone it falling over

 

[Softus]

although to be honest i really dont see the point of the chain.

It makes the installation compliant with the law.

The point is not whether it can, or how likely it is to, fall over, but what would happen if, for any reason, the gas connection were to become strained to the point of becoming detached or broken.

 

[wetfeet]

well i beleive you can just plug it in then. i did with mine, unplugged old one plugged in new one

That doesn't make a whole lot of sense according to what I've read. For a start, the new cooker won't have a hose, surely? So a new hose, or the old will have to be attached to it. This needs to be done 'competently' and tested for leaks. And other things too apparently. You're supposed to get a certificate, no? Otherwise, when my house blows up the insurance company won't pay, and if next door goes up too, the law will get mad at me. For example, John Lewis, who will deliver new and take away old ones, won't touch the disconnection/installation process.

Dixons=Currys, apparently. They do kitchen appliances, as do sainsburys.

 

[breezer]

as i said mine did (must be 8-10 years ago), and about a month ago my mothers new cooker did not have a hose

 

[sandwell]

wet feet

They must employ Corgi registered installers, and they will know this, so you should be ok. I doubt if they will disregard the current legislation.

 

[clf-gas]

Its not just a case of putting a hose on plug in and burn the sunday roast.
Testing for leaks, not just on cooker but whole installation.
commissioning appliance and checking safety devices.
Gas rating appliance......

thats why its 60 quid for install

 

[Sleepyhead]

Dixons won't do the install, it will be subcontracted to an independant repairer/installer. The same ones that they use on their extended warranties.

 

[wetfeet]

Yeah, thanks all, it was an inaccurate question. I realize Dixons don't do it themselves, but then there are gas people and there are gas people. I wondered if anyone had had experience of the type Dixons use, which for some reason, I don't have great confidence in. The words 'bottom' and 'barrel' come to mind.

Probably get John Lewis to deliver (have 2 year warrantee) and someone else to install.