I very much doubt it is the boiler at fault ( on this occasion ).
Looks as if it may need a special tool.
Have you showed that photo to showerdoc?
OK thanks. Yes, I've shown the photo to showerdoc and they said to remove the chrome plate and try to get a spanner on the two slots on the front of the cartridge as this one looks like its screwed in to the body. When I said that I didn't think removing the plate would help, they said if I can get some long nosed pliers I may get them past the plate and into the two slots on the front of the cartridge to get it unscrewed. I need to find some long-nosed pliers to try this.