I've got one of these http://www.amazon.co.uk/CPR-Number-...8&qid=1450244968&sr=8-2&keywords=call+blocker it blocks pretty much anything you want and is easy enough to set up, although it did require me having to change the adsl filters on all the phones in the house annoyingly, as there was a buzz (interference on the line) to being with.
This is also good as it means utility and service providers cannot contact me without a traceable number, if they can't reach me there is no excuse not to use e-mail, AH, but of course these companies will often shy away from doing that as it means providing a point of reference and there's a history (in black and white) of the dialogue taking place. This works wonders when the broadband service you requested to be cancelled isn't cancelled, and you can forward on an e-mail you sent to customer services 2 months prior stating you wanted the service cancelled. There is no denying then what was said and when, it's in black and white.
Sadly, they use unknown numbers as they expect the majority of people NOT to record telephone conversations and store them for any length of time, so if you issue instruction to some **** wit on the phone who does nothing about it, you have to play he said she said with someone proclaiming to be 'the office manager', for all you know it's someones mate, or it's them. Of course big companies would argue that they use these unknown numbers due to their size and scale, they'd say they have one department for this, one department for that, all that means to the customer is that they're in danger of being passed about like a used whore from Steve to John to Debbie, and there's no accountability to the customer. I had this with virgin media recently where I tried to cancel and was repeatedly lied to but I made the mistake of using the phone, and not recording names and dates. You have to ask yourself what the point is of asking someone's name over the telephone as there is no way of confirming whether that person is who they say they are. If you're are dealing with a company or person you trust, fair enough, but how many of those are there these days? I also saved myself about £400 as southern electric changed over the wrong electric meter and tried to say I asked for it to be switched when I didn't. I forwarded on an email from months before of my instruction to some idiot in customer service, I never heard about it again as they ****ed up.
This is also good as it means utility and service providers cannot contact me without a traceable number, if they can't reach me there is no excuse not to use e-mail, AH, but of course these companies will often shy away from doing that as it means providing a point of reference and there's a history (in black and white) of the dialogue taking place. This works wonders when the broadband service you requested to be cancelled isn't cancelled, and you can forward on an e-mail you sent to customer services 2 months prior stating you wanted the service cancelled. There is no denying then what was said and when, it's in black and white.
Sadly, they use unknown numbers as they expect the majority of people NOT to record telephone conversations and store them for any length of time, so if you issue instruction to some **** wit on the phone who does nothing about it, you have to play he said she said with someone proclaiming to be 'the office manager', for all you know it's someones mate, or it's them. Of course big companies would argue that they use these unknown numbers due to their size and scale, they'd say they have one department for this, one department for that, all that means to the customer is that they're in danger of being passed about like a used whore from Steve to John to Debbie, and there's no accountability to the customer. I had this with virgin media recently where I tried to cancel and was repeatedly lied to but I made the mistake of using the phone, and not recording names and dates. You have to ask yourself what the point is of asking someone's name over the telephone as there is no way of confirming whether that person is who they say they are. If you're are dealing with a company or person you trust, fair enough, but how many of those are there these days? I also saved myself about £400 as southern electric changed over the wrong electric meter and tried to say I asked for it to be switched when I didn't. I forwarded on an email from months before of my instruction to some idiot in customer service, I never heard about it again as they ****ed up.
