I am a little confused by the apparent operation being reported.
If the tap symbol is being shown then should that not be accompanied by an S10 etc?
If there is no tap symbol then a reversed pipe senario would be the usual cause. This will NOT make hot water come out of the cold tap! Its the pipes to the boiler which are reversed and not the connections to the taps. The effect of that is the boiler does not sense any demand for hot water.
Is the water in the store not being heated either? If not, then could the boiler think that its a heat only model Dave?
the water in the storage tank is not heating either. when the plugs from the storage tank are plugged into the circut board CON flashes on the screen. when this happens the heating system dosent work either. once they are plugged out the heating has no problems.
in the manual it says communication err between circut board and display. i had electrican show me where connections go, so they should be connected properly. should the water get hot without the storage tank been connected?
CON on the ecotecplus 600/800's is a faulty display pcb, on the 937 I would question the wiring by installer first. The 937 has the common f81/f91 but a "con" fault is VERY rare.
Have the X12 and X31 connections been inserted/removed when the boiler is supplied with power?
It may be a long shot but how about depowering boiler, removing both plugs, repowering boiler, depowering and then reinserting both and then repowering?
Some of these things have to be connected in the right sequence to be properly identified by the host.
Presumablty the only connections on the screw terminal block are the L+N+E wires?
If you need to find a tradesperson to get your job done, please try our local search below,
or if you are doing it yourself you can find suppliers local to you.
Select the supplier or trade you require, enter your location to begin your search.
Please select a service and enter a location to continue...
Are you a trade or supplier? You can create your listing free at DIYnot Local