Agile said:The problem here is that we cannot know if this "howling" is a combustion noise or a water or kettling noise.
I never assume that a manufacturers service engineer necessarily knows how to diagnose boiler problems. Some are still just parts changers.
Did they ever check the combustion setup with a Flue Gas Analyser? ( Sometimes a rather bright green expensive looking instrument with a black tube that connects to the flue at the top of boiler?
Was the installer totally competent and what power flushing did he do or was it a fit in in one day job with no water treatment?
Tony
The approach so far has been replace parts and see what happens. Which is fine until the warranty expires and I have to fund the bits that don't rectify the problem.
Meters have been attached and adjustments made on most visits. Unfortunately, I have no idea to what degree.
With regard to the installers competence. His general attitude was disappointing with much effing & blinding, damage to various items in the house, bodged repair to a CW cistern he replaced and old plumbing debris left in the loft. However, to be fair it all worked initially, apart from a fault caused by the Electrician.
Certainly power flushing wasn't done and I have no idea how much draining and refilling took place. An empty inhibitor container was left in the loft so I assume it's contents were added to the system.
I have been fairly consistent in draining down & replenishing the inhibitor every 2-3yrs, so assumed it to be reasonably clear. However, when the HEX was changed I was shown a container with muddy water in which was said to have been drained from the old one.
Incidentally, Is there any significance in the fact that the noise only occurs when CH is called for and not HW?
Thanks for your interest Tony.