Visonic PG2 PowerMaster GT64 Powerlink 3 ip module

okay can you see the device listed on the router?
Not at present and neither is the module recognised by the control panel. I have tried both flat ribbon cables without success. I suspect something on the control panel board or IP port connector perhaps failed when the previous module was installed and recognised and the panel was power cycled or during diagnostic power cycle of the IP module itself caused a fault in the control panel as this second brand new ip module does not get recognised at all now.
 
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