Hello to all. I need help with a technical issue related to the IP channels.
My Powermaster 30 unit has the IP and GSM modules. The system is linked to an Orange livebox with high speed fiber connection .
I have to change the IP channels as from July 1st only IP connection will be accepted by my monitoring station. I also have the Visonic Go App which is working fine using 052.058.105.181 . My monitoring station gave me the IP 185.19.163.65 . I cannot put this IP number as it is as the unit automatically adds a yero to the two digits numbers. I have tried a PING on 185.019.163.065 and it does not work while a PING with the IP number provided by the station does work. I added a Port forward in my Livebox and DHCP is activated. Finally I have tried using the programmer cable but again, the software will add a zero in front of the two digits ... Any thoughts anyone...
I tried contacting Viosonic with no success and the rep I bought the unit from is no longer active.
My Powermaster 30 unit has the IP and GSM modules. The system is linked to an Orange livebox with high speed fiber connection .
I have to change the IP channels as from July 1st only IP connection will be accepted by my monitoring station. I also have the Visonic Go App which is working fine using 052.058.105.181 . My monitoring station gave me the IP 185.19.163.65 . I cannot put this IP number as it is as the unit automatically adds a yero to the two digits numbers. I have tried a PING on 185.019.163.065 and it does not work while a PING with the IP number provided by the station does work. I added a Port forward in my Livebox and DHCP is activated. Finally I have tried using the programmer cable but again, the software will add a zero in front of the two digits ... Any thoughts anyone...
I tried contacting Viosonic with no success and the rep I bought the unit from is no longer active.