Have never purported to be the only one who knows it all. I like some others on these forums, do indeed work a lot more on Vokeras which gives us better insight into workings of the appliance. As such they/ we can ‘see’ a defect that would not be evident to a first timer or even someone standing in front of the appliance. Have fixed boilers where components were replaced that did not need replacing. Having said this, there are times when a defect is not always easy to fix on an appliance that is commonly worked on. Being in front of the boiler does not always conclude with a success- have walked away from some having admitted defeat to the client.
One must be familiar with appliance operation. Then one may stand in front of the appliance, look, listen and even smell (if there is a smell present), cross yourself and say a prayer, a little bit of magic and good luck may just be sufficient to cure a fix. I challenge anyone who says he can fix a boiler every time, first time and no call backs ever for the same defect.
Nothing fly about the comments, just plain advice
Anyway, how are you getting on with your defect?