I am an operations director for a company that installs for local authority contracts...To our ISO QA procedures, benchmark and industry standard......Although I don't fit them personanly, but yes....WE have fitted 14 units a week at peak. Flushing has absolutely nothing to do with the faults experienced. I am happy to provide details privately to anyone with a valid interst in this product. 5-10% failure rate would be expected on a large contract of 100+ units...the Vitodens didn't come close.
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