WITHOUT PREJUDICE
I think there was frost damage already, and the pipe was about to split. Not the installer's fault. A longitudinal tear is characteristic of frost damage, and it may have been stressed almost to failure at any time before.
He has already been kind enough to repair it for free, and it is not reasonable to expect him to repair other damage.
That is an interesting point - and just the kind of specific advice/experience I was after thank you!
WITHOUT PREJUDICE
He has already been kind enough to repair it for free, and it is not reasonable to expect him to repair other damage.
Some misunderstanding here - to clarify he specifically hasn't done anything for free - we paid him for all work done prior to the leak occurring but are just wondering whether he should be paid for repairs to the damaged pipe. We are paying for all other repairs/ will have to claim on our insurance (& take the resulting hit on our premiums).