Wintex Connection Could not be Established

[secureiam]

As a rule a comport should be programmed as not used to connect a usb com and use wintex.

Unfortunately the com port adapter Texecom used to supply with the smart com no longer is and has to be purchased separately.

If you have a smart com connected then you don’t need to be using a usb com lead in the first place.

 

[jurassic86]

I think main issue is my internet is via a 4g modem and port forwarding isn't great.

It works on USB but not via SmartComm

 

[secureiam]

smartcom shouldn't need port forwarding its a cloud based system. data wise it doesn't use a lot.

has wintex been setup for smartcom use, is the wintex version the latest as they periodically update the security certificates.

 

[jurassic86]

So im using 8.1.

I got it from Texecomm.

 

[secureiam]

not the laatest version.

it can be downloaded from their website

 

[jurassic86]

Which website?

Texecomm website shows Current software version: 8.1.0

 

[secureiam]

been on 8.2 build 0.0 for a while now, just download the Wintex file via the website and should get latest version

 

[secureiam]

https://www.texe.com/help-and-support/product-support/ showing 8_2_0_0

 

[jurassic86]

You was bang on the money secureiam.

I was on a texecom site but not the same as the one you linked to.

Downloaded the latest version and she connected right up.