wireless, or not??

they have rejected it because it wasnt installed and maintained by an approved company - no other reason

That is a bold statement.

I am told it was installed and is on maintainance by a company approved by the seller's insurance company.
 
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can't the buyer just use the same insurance company as the seller?!

though IMO unless it is making a huge difference to premiums having an insurance company approved alarm is a suckers game. Are the maintinance contract costs and the fact that it gives them another way to deny your claim really worth the savings in insurance premium?
 

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