For me, I never ever start any work without the client being given a quote or an [accurate] estimation of likely charges.
Sorry thought the remark "accurate estimation" was
My rates also had to cover when I didn't have any work, right or wrong I still had the same bills coming in each month.
I had had customers that absolutely loved me and sent me Christmas cards and then there were the few that accused me of trying to rip them off
. Was self employed 20 years and only ever managed to keep my head above water, some months were good, some were bad so guess it evened out.
I had this old lady ring me up while I was on the beach with my family [Sunday] begging me to come fix her toilet as she had company coming Monday, I told her I'd come out and take a look that night when I get home. After a while the missus said "you want to go, don't you" I said well it's a job and her pleading was playing on my mind, we packed up and went home.
I loaded up my tools and set off round this ladies house stripped the toilet down telling her I had to get another syphon for it but couldn't get it till Monday, I was working on a job Monday but I'd pick it up lunchtime and come round and fit Monday night which I did.
When finished she asked how much she owed me, I said just give us £50 all in thinking I was doing her a favour. I've never forgotten how she flew into one telling me I was ripping her off and was a con merchant, she chucked the money at me and I was shown out
Funny six months later one of her neighbours phoned me wanting me to do some work for them, she'd only gone and recommended me to her friends.
I didn't bother going round.
Do all tradesmen have work every single day then? I didn't advertise but relied on recommendation's, word of mouth etc. I'd think myself lucky if I'd got 3 days work out of 5.
After 20 years self employed on the tools I can honestly say I was better off before with the company I worked for [building commercial catering equipment], I was on a bloody good rate, 5 weeks paid holiday, sick pay, overtime paid on holiday pay if you regularly did it, overalls and power tools supplied.
Never realised how good I had it