ADT Galaxy 8 Plus

[BradWright]

Hi

I have a Galaxy 8 plus alarm which in unmonitored. It was working fine until about 4 to 5 weeks ago when a BT engineer done some work on our phone line. It kept failing every now and again with comms failure (Call ADT code xxxxx). I guess this was because it could not connect to the phone line. I have the engineer code but I have somehow enabled the line volts today (section 13) and now the alarm just keeps coming up with "telecoms failure" and wont set. I cant work out how to disable the line volts (just says 1 to enable but wont accept 0 to disable) .

Can somebody please advise me how to disable all coms settings on this alarm in section 13

Thanks
Brad

 

[Neil a]

Try option 56 - then 10 and then. 1 should turn off line fail

 

[BradWright]

Thanks Neil. How do I get to option 56 from the menu ?

Do I just enter 56 instead of 13 to get into that menu?

 

[Neil a]

Try engineer code then enter then engineer code then enter then 56 then 10 then 1 to disable

 

[BradWright]

Thanks I'll give that a go tomorrow. Does this switch off all coms or are there other settings in need to turn off as well?

 

[Neil a]

If that dosnt work user code + ent+48+Ent+1+Ent+esc+esc then engineer code +ent
Then 56 then 10 then 1

 

[BradWright]

Thanks I'll give it a go tomorrow . I'll let you know how it goes

 

[Neil a]

It will turn off all coms

 

[BradWright]

It won't let me enter 56 as an option? Only allows 1 to 13 ?

 

[Neil a]

Are you in def in eng mode cause mine displays eng mode in banner

 

[BradWright]

Mine usually displays enginee mode at too but does not now since it's displayed telecom failure?

 

[Neil a]

 

[Neil a]

The first pic is for Galaxy 8 and second for Galaxy g2

 

[Neil a]

Need to access 48 to get into eng mode

 

[scott1980]

The 8 plus is a completely different menu structure to the proper Galaxy panels. Best bet would be to delete any account and telephone numbers in menu 12 to stop the alarm trying to dial out, then disable the line monitoring in menu 13 to stop it looking for line volts.