Depending where you live I'll come and unplumb the Alpha and take it away. Then your installer has less work to do.
and how much for my back pocket
Depending where you live I'll come and unplumb the Alpha and take it away. Then your installer has less work to do.
Cheers for ALL the replies. A bit of further information for you. As mentioned in my earlier post we have had a few problems with this boiler and also a few problems with British Gas. They took payments from me without arranging a take on inspection, then when I called them out after 11 months, they came and at first tried to refuse to take on the boiler saying it was BER, would take too long to fix (had corrosion around the top inlet on the storage tank, running outside). I had to quote Contract Law at them - then they came out and only replaced funny enough the PRV from the said same expansion vessel - all of 10 minutes!!. This was dripping to the outside and was pointed out to him by her indoors and the engineer said that it was OK!!
We then had to have the storage tank replaced a couple of months ago due to it leaking from the top valve where the corrosion was - this would of meant removing the expansion vessel. - which he re-secured with a bit of nylon washing line and he lost the screws for the front cover to be rescured on - telling the misses I said I would do it later!!
The Transco guy pointed out to me that the overflow pipe was frozen as to the cause. I have a nice chunk of ice with pebbles in it (the overflow is about two inches above ground level and it had an icicle down to the ground into the pebbles around the house). The BG engineer then said that wasn't the cause of it!!
They are due tomorrow with the spare parts and a boss as well as an engineer and I will be looking for somebodies scalp over this. I also want a complete and thorough investigation into the complete boiler.
At the end of the day one of us could of been in the garage when it went.
Right - BG just been - replaced the vesel and another PRV valve - but have left us with an "at risk" boiler because the overflow has been fitted wrong - should be into a tundall (excuse spelling or phrase) and then a 22mm pipe going to outside - does this sound right? However my wife is extremely worried about it now and has just had me switch off the boiler.
Lagging the discharge pipe won't make any difference. The problem in this instance was caused by the water dripping onto the stones and freezing, this built up until it reached the bottom of the pipe and started freezing back up the pipe.
Looking at the damage to the pressure vessel I would be concerned what damage has been done elsewhere within the boiler due to excess pressures.
Mike
In your case I take the view that you were unreasonable in expecting BG to cover aspects of your substandard installation which they would not usually cover. Yes, I know they failed to make the initial inspection but you have unreasonably capitalised on that. I presume that you are one of those unpleasant people who go round sueing anyone you can!
Tony
The PRV vent pipe should have terminated 6" above ground level. That would greatly have reduced the chance of ice blocking.
The PRV should not have been leaking and would either be leaking because:-
EXV too small to accommodate expansion in rads.
EXV wrongly charged with air.
Dirt on PRV seating
Filling valve left open or leaking.
None of those would be the fault of British Gas as they are installation/user problems.
Dont expect top notch engineers from British Gas. They have to get what they can and rely on the senior fellow to deal with any problem they cannot manage.
In your case I take the view that you were unreasonable in expecting BG to cover aspects of your substandard installation which they would not usually cover. Yes, I know they failed to make the initial inspection but you have unreasonably capitalised on that. I presume that you are one of those unpleasant people who go round sueing anyone you can!
Tony
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