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What do you do when your client is either refusing to pay or making excuses as to why they cant pay yet?
You have to go down the legal route "small claims court"What do you do when your client is either refusing to pay or making excuses as to why they cant pay yet?
are you invoicing promptly?There seems to be a whole shopping list of reasons as to why. Thankfully they tend not to be with the quality pf the work. Usually just delays
Is it won't pay, or can't pay.What do you do when your client is either refusing to pay or making excuses as to why they cant pay yet?
Can't pay is different variation of won't pay.Is it won't pay, or can't pay.
I think they need to be handled differently.
If it's can't pay, but you can get the money eventually, don't do any more work for them, or on different terms.
What I meant was.Can't pay is different variation of won't pay.
When I have accepted a quotation I can only accept that quotation if I have the spare funds to pay that bill once the works are completed.
You can't ask a tradesperson to wait to be paid because, "oh I'm waiting to be paid myself" or "oh I haven't had a chance to go to the bank" or "oh I need to move money between accounts" and the rest of the flannel invented to delay paying.
We can't be expected to be empathetic unless the circumstances really are extenuating - illness/Death. We aren't creditors.
I extinguish these problems at the quoting stage with written quotes, t&c's covering both the customer & myself and a contract.