BG 330+ Warranty

[richchad]

We had a BG 330+ boiler fitted almost a year ago with BG Homecare 200 free for 1 year.

Just had the renewal in for next year but they don't seem to take into account that there should still be a warranty on the boiler.

Does anyone know how long the warranty is on a British Gas 330+ boiler is?

 

[PRS1]

Not certain but i dont think they work like that ie:if something goes wrong they will fix it
Also even though your boiler is a rebadged worcester (i think) you have to bear in mind its sold as a british gas boiler,even though they dont make them.
So your free year is your warentee!
One of the British gas boys will be able to confirm this.
Hope this helps
Paul

 

[mickyg]

its not a worcester, its a glowworm flexicom. You had your warranty. 1 yr. BG dont give out any more than that because they want your money for the homecare.

 

[richchad]

Thanks for the info PRS1 & Mickyg, it seems a bit of a rip of, the quote I have had from BG for Homecare 200 is £267.38, yet when I get a quote on their website it is £172.50.

Even if I opt for the Homecare Flexi 200 it is £150 with £50 excess per repair.

Hmm maybe I will look elsewhere for a quote or not bother at all...........

 

[mickyg]

Bg and rip off in the same sentence, now there's a surprise.

 

[nickso]

they effectively ask you to pay for an extended warranty at the the point of sale by giving you reduced price homecare offers.

as micky said, it has probably expired.

£172.50 isn't a ransom when you consider what might go wrong, and don't forget that covers the whole system, not just the boiler. you could take your chances and get a fixed repair if it goes wrong.

 

[richchad]

they effectively ask you to pay for an extended warranty at the the point of sale by giving you reduced price homecare offers.

as micky said, it has probably expired.

£172.50 isn't a ransom when you consider what might go wrong, and don't forget that covers the whole system, not just the boiler. you could take your chances and get a fixed repair if it goes wrong.

I agree £172.50 isn't a ransom but they want to charge £267.38 as I am not a new customer even though I have a new boiler......

 

[Deleted member 105431]

shop around at Npower, Eon, Homeserve etc. There's lots of competition out there that is cheaper and better than BG.

 

[petit_pablo]

shop around at Npower, Eon, Homeserve etc. There's lots of competition out there that is cheaper and better than BG.

Better is debatable

 

[Nige F]

Hmm maybe I will look elsewhere for a quote or not bother at all...........

If you`re near London ...look for Agile ( he`s often here quoting repair prices )

 

[East Kent Coastal]

Get it serviced once a year by a GOOD local independent and put by a bit of the money you'll save for if/when something goes wrong, which, being a new boiler should be quite a way off in the future.