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And of course all this happens. I get a customer call me for say a new kitchen tap. They ask me to supply a cheap unit.
This happened to me earlier this year .. ended up putting s new tap in again as the cheap one failed. That's it now I only supply good quality brands or supply your own but I give no guarantee.
We agree again, quality tap fit and forget. Was going to get one from toolstation I asked to open the box to check it .......rubbish ....no thanks.