Broadband and telephones

[aveatry]

My VoIP, has still to be tested, on an outgoing call. I've rung it, from my mobile, to confirm it works. I then had Avril ring it simultaneously, and then we discovered it had call waiting. I know it must have other VoIP features, but I have little idea what. YouFibre don't give any clues at all about the service.

Your VOIP does seem a bit cumbersome, my phone just plugged in the back of the router in a dedicated phone socket and away it went.
As for phone use i did have unlimited calls for may years as I was able to negotiate a good deal so it was basically free but this time they stood fast, I did some thinking and I hardly ever use the phone now as its all mobile and more often than not either WhatsApp or video WhatsApp calls.

 

[Mottie]

My VoIP, has still to be tested, on an outgoing call. I've rung it, from my mobile, to confirm it works. I then had Avril ring it simultaneously, and then we discovered it had call waiting. I know it must have other VoIP features, but I have little idea what. YouFibre don't give any clues at all about the service.

When I last renewed my Vodafone broadband contract, they sent me an adaptor/filter for my phone so that instead of plugging in to the BT socket, it plugged into the router. With the switch to FFTH, I needed no other routers/adaptor and my phone worked immediately. The engineer said they can sometimes take up to 48 hours for the phone to work properly if they are not already connected to the router.

 

[aveatry]

When I agreed to the free upgrade it was fibre with voice and as I understand it people who were up grading had to ask at the time of agreeing that they wanted voic as well so I think they do need to do something extra and mine was already pre done to prepare for voice --- maybe?

 

[Harry Bloomfield]

Your VOIP does seem a bit cumbersome, my phone just plugged in the back of the router in a dedicated phone socket and away it went.

No, not cumbersome at all. I simply plugged all of my internal lines, radiating from the old Master, into the back of the router. Just one cable, which feeds down through the house, to all of the socket.

 

[Harry Bloomfield]

When I agreed to the free upgrade it was fibre with voice and as I understand it people who were up grading had to ask at the time of agreeing that they wanted voic as well so I think they do need to do something extra and mine was already pre done to prepare for voice --- maybe?

Part of my reason for taking the VoIP, at the same time as fibre, was to ensure the install included a VoIP adaptor - I'd read that not all router's included the adaptor.

 

[aveatry]

No, not cumbersome at all. I simply plugged all of my internal lines, radiating from the old Master, into the back of the router. Just one cable, which feeds down through the house, to all of the socket.

I was referring to the extra steps needed to get the phone working

 

[Harry Bloomfield]

I was referring to the extra steps needed to get the phone working

Well, it took a few days, for the number to be ported across to VoIP. The VoIP was supposed to work on a temporary number, until the port, but that didn't happen. Then one day, I just got an email to say the VoIP was working with my original number.