What was the total bill? You say he quoted total £200, then itemised labour as £200. Did he add more on top for materials?
He may have only spent 3.5 hours actually doing the work, but add up the hours spent on; coming to assess job, pricing mats, putting together quote, ordering mats, collecting mats, accounts, cleaning tools and clothes, etc, etc, etc - the list is endless. When he finished early, what was he supposed to do with the rest of the day?
This case may be why many builders aren't interested in small jobs. It's better to be nickel-and-dimed on a big profitable build than a small beer- money job. Just not worth the aggro.
He may have only spent 3.5 hours actually doing the work, but add up the hours spent on; coming to assess job, pricing mats, putting together quote, ordering mats, collecting mats, accounts, cleaning tools and clothes, etc, etc, etc - the list is endless. When he finished early, what was he supposed to do with the rest of the day?
This case may be why many builders aren't interested in small jobs. It's better to be nickel-and-dimed on a big profitable build than a small beer- money job. Just not worth the aggro.